Your Privacy

At nourishyournumbers.com.au, we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.​

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure server. Nourishyournumber.com.au’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

Storage and Security of Your Information

We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.​

We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.

​Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.

We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

​Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

​Cookies and Pixels

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

​Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.

​Disclosure of Your Information

We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of nourishyournumbers.com.au, our customers or third parties.

​If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.

Third Parties

We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of nourishyournumbers.com.au, our customers or third parties or if required by law.

​We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

​Security

We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.

​Links

This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

​Change in Privacy Policy

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

​If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at tracy@nourishyournumbers.com.au, 0408162315 and we will respond within 48 hours.

Tax Agent Services Act 2009 Disclosure Statement 

I/We are a registered BAS Agent and are required in order to provide BAS Services (including advice, interpretation, interactions with the ATO, and lodgement of forms in respect to GST, BAS, Payroll & Superannuation Guarantee). Any practitioner providing these services must be a registered BAS Agent or Tax Agent.

I/We are subject to the Code of Conduct prescribed in the Tax Agent Services Act 2009 and additional determinations. The Tax Practitioners Board (the board) are the regulator of Registered Agents. I/We are also required to adhere to the requirements of the ATO in our interactions with their Online Services and use of other relevant software.

I/We advise as follows:

I / We advise that to the best of our knowledge and based on all information known to us, we 

• Have not had our registration suspended or terminated by the Board.
• Are not and have not been an undischarged bankrupt or been put into external administration.
• Have not been convicted of a serious taxation offence or an offence involving fraud or dishonesty.
• Have not been sentenced to a term of imprisonment in Australia for 6 months or more.
• Have not been otherwise penalised, subject to an injunction, or been subject to an order requiring disclosure.
• Are not subject to any conditions upon our registration.
• Do not engage with other TASA disqualified persons.

I/We are not aware of any matter that we have not otherwise discussed or presented to you that would significantly influence your decision to engage or continue to engage our services. If there is anything you would like to discuss, please contact us.

Register of Tax Agents and BAS Agents

The Board maintains a public register of Tax Agents and BAS Agents.

The register contains registration details of registered, suspended and deregistered Tax and BAS Agents.

The register is available at https://www.tpb.gov.au/public-register

Guidance on how to use the register is available at https://www.tpb.gov.au/help-using-tpb-register

Complaints 

We note that we hope that any concerns you may have with our service are able to be discussed with us first to ensure we are able to respond to any misunderstanding or any performance issues.

Complaints about the services you receive can be made directly to the Board.

The Board’s complaints process is explained, and the online form is available at https://www.tpb.gov.au/complaints.

This information is required to be provided by TASA 2009 Sn 45(2) and is required when an entity is considering engaging or re-engaging a registered Tax Agent or BAS Agent or upon request. 

This information is true and correct at the time of making this statement. Any change to this information must be updated within 30 days of us becoming aware of any change matter.

Statements Made to The ATO

In our role of providing services to you, the law states:

We must not make a statement, prepare a statement, or permit an entity to make or prepare a statement to the commissioner that:

1. Is false, incorrect or misleading in a material particular.
2. Omits anything that causes the statement to be misleading.

If, after making a statement, based on subsequent information, it is apparent that the statement is false or misleading in a material particular, then we should discuss any further information that indicates the statement is not, in fact, incorrect

If we have reasonable grounds to believe that the false or misleading nature of the statement resulted from:

1. Failure to take reasonable care in connection with the preparation or making of the statement; or
2. Recklessness as to the operation of a taxation law; or
3. Intentional disregard of a taxation law.

Then we must advise you:

1. That the statement should be corrected.
2. The possible consequences of not taking action to correct the statement.
3. Our responsibility to take further steps if required.

If the statement is not corrected, we may have to withdraw from providing any future services.

We also note that in the event that the statement is not corrected and the false or misleading statement has caused or will cause “substantial harm” to the interests of others, the law requires us to notify the ATO that a statement that has been made should be corrected.

This information is required to be provided by TASA 2009 Sn 45(2) and is required when an entity is considering engaging or re-engaging a registered Tax Agent or BAS Agent or upon request. 

This information is true and correct at the time of making this statement. Any change to this information must be updated within 30 days of us becoming aware of any change matter.

Policy Statement

In Our Business we:

Uphold and adhere to being a “Professional Bookkeeper”.

Uphold and adhere to the requirement of the Institute of Certified Bookkeepers (ICB) Professional Code of Conduct.

Uphold and adhere to the requirements of the TASA2009 Code of Conduct for Registered BAS Agents (The Code).

Uphold and promote the ethical standards of the tax profession.

Comply with our personal and business tax and compliance obligations.

To Achieve This in Our Business, we:

• Have a Quality Management System.
• Undertake at least 30 hours per year of Continuing Professional Education.
• Provide training and resources to ensure we understand and apply the current business and compliance obligations for our clients.

Provide training and resources to ensure we understand and apply the Code.

• Actively endorse, promote and require adherence to the Code.
• Have a culture of transparency, accountability, ethical conduct and compliance with the Code and the tax laws.

Our Quality Management System Includes Processes for:

• Our approach to providing services.
• Our approach to communication with Clients.
• Review of work performed.
• Supervision and control.
• Record keeping in relation to services provided.
• Recognition and required actions in relation to amending or correcting previous work, including any false or misleading statements to the ATO or other Government agency.

If there was ever an issue in relation to the performance of any of our team in relation to their performance including in relation to breaches of the Code:

• We have systems to enable team members to report concerns.
• Our policy is to protect team members who raise any such concerns.
• We have processes to manage and address any underperformance.
• Appropriate records of actual or potential breaches of the Code are maintained.

   

Our Team Members:

• Are supervised and reviewed as necessary to ensure quality of provision of services.
• Are trained and enabled to be up to date with necessary skills and knowledge.
• We ensure that any team member, person or entity providing services to you on our behalf has not been disqualified by the Tax Practitioners Board.
• We have conducted police checks as required as an element of ensuring the team meet the requirements of being a fit and proper person.
• Are remunerated in accordance with consideration of their skill, experience and adherence to the Code.

We specifically note that in accordance with the requirements of the Code we uphold the principles of Honesty & Integrity, Independence, Confidentiality and Competence.  We take reasonable care in ascertaining a client’s state of affairs and in ensuring that taxation laws are applied correctly to your circumstances in relation to the statements we are making on your behalf or the advice we are providing to you.  We will advise you of your rights and obligations under relevant taxation laws.

We also advise you of any matter that could significantly influence your decision in relation to our engagement for provision of services.

Please also refer to our Disclosure statement and Engagement Letter.